Software Engineering Director, AI for Incident Response

What you'll do

• Set the technical, product, and organizational roadmap for incident response agents and progressive autonomy.
• Lead platform architecture, delivery, evaluation, and safeguards, including policy boundaries, validation, auditability, and rollback.
• Build and develop engineering teams and partner across infrastructure, product, product management, and data science.

What they ask for

• 10+ years of software engineering experience, including technical leadership; 7+ years of engineering management experience, including leading multiple teams or managers.
• Experience defining and executing engineering strategy for large-scale distributed systems, reliability platforms, developer infrastructure, or production AI systems, and operating critical, always-on production workloads.
• Experience building adopted platforms, evaluating complex automated systems, establishing safeguards, and delivering measurable cross-organizational outcomes.
• Experience with incident management, SRE, observability, on-call operations, or automated remediation at significant scale; safe execution systems; and production LLM-based or tool-using agents.

Pay

$271,000/year to $347,000/year (base salary)

Tools

LLM-based agents

AI focus

Lead an AI incident response agent that gathers context, investigates incidents, identifies root causes, plans and executes safe mitigations, and improves through evaluation and continuous learning.