Metaview
Engagement Associate
$100K–$125K
New York City · On-site · Full-time · Posted Jun 1, 2026
- Experience
- 1–4 years post-academics; qualifying experience may be in consulting, Customer-Success, advisory, an ops, growth, GTM, analyst, chief-of-staff, or product-adjacent role at a software or AI company, or a junior role at a strong company with clear upward trajectory.
About the job
Own customer onboarding, implementation, retention, and expansion for a portfolio of recruiting customers, while building AI-enabled workflows and helping customers get value from Metaview’s agents.
What you'll do
- Manage customer outcomes and account growth, including renewals, retention, and expansion.
- Lead onboarding, implementation, customer sessions, and recommendations across the customer lifecycle.
- Analyze usage, build customer workflows and AI automations, and relay recurring product friction to Product.
What they ask for
- 1–4 years post-academics with experience in consulting, Customer-Success, advisory, a software/AI company role, or a junior role at a strong company with clear upward trajectory.
- Evidence of proximity to revenue, targets, or customer spend, and of guiding customers or stakeholders through onboarding, rollout, or change.
- Genuine hands-on engagement with AI; shipped projects are strongest, while other real AI work also counts.
- Ability to work in a hybrid model within New York.
Nice to have
- Strong academic record or evidence of passions/extracurricular excellence.
- Curiosity about hiring as a craft.
Pay
$100,000 - $125,000 USD base salary
Tools
ChatGPT, Claude, Cursor
AI focus
Build AI automations, agents, and internal tools; help customers implement and use recruiting AI agents.
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