Meter
Customer Success
$98K–$164K
San Francisco or New York · Hybrid · Full-time · Posted Oct 1, 2026
About the job
Manage a high-volume portfolio of customer accounts to ensure successful adoption of Meter’s network services, retain customers, and identify opportunities for expansion.
What you'll do
- Set customer expectations, coordinate network transitions and upgrades, and help customers plan for changing connectivity needs.
- Review account activity and expansion signals, forecast pipeline, and engage customers through reviews and proactive outreach.
- Partner with Support, Marketing, and Engineering to improve customer processes, communications, and product offerings.
What they ask for
- Strong communication and attention to detail.
- Strong customer-facing instincts and ability to understand customers’ needs.
- Willingness to own outcomes and engage with operational challenges at scale.
Pay
$97,600 - $164,000 USD base salary
Model-written summary · the original posting is authoritative