Meter
Support Engineer
$128K–$210K
San Francisco · Hybrid · Full-time · Posted Aug 13, 2025
About the job
Provides remote technical support for complex customer networks, resolving issues and feeding customer-informed improvements back to Meter’s product and engineering teams.
What you'll do
- Troubleshoot and resolve tickets across the network stack and support complex customer networks remotely.
- Document product bugs with reproduction steps and submit feature requests based on customer needs.
- Create documentation, share expertise, and suggest process improvements.
What they ask for
- Networking knowledge across wireless, security, WAN/LAN, routing, and DNS.
- Strong analytical problem-solving and comfort with ambiguity.
- Clear communication and collaboration with customers and teammates.
Pay
$127,500 - $210,000 (base salary)
Tools
wireless, security, WAN/LAN, routing, DNS
Model-written summary · the original posting is authoritative