Micron
Customer Quality Engineer
$114K–$195K
Longmont-MAX- Office, CO · Full-time · Posted Oct 19, 2026
- Education
- Bachelor's Degree in Electronics Engineering, Computer Science or a related field.
About the job
Owns customer-facing quality management for Micron SSDs, coordinating issue resolution and improvements with customers and internal teams.
What you'll do
- Track SSD quality metrics and lead customer scorecard and improvement efforts, including production DPM, defects on arrival, warranty, and field issues.
- Communicate customer quality issues to engineering and manufacturing teams, collaborating with customers and internal partners on resolution.
- Prepare weekly quality data, attend customer quality reviews, and represent Micron as the primary quality contact in business reviews.
What they ask for
- Bachelor's Degree in Electronics Engineering, Computer Science or a related field.
- Functional knowledge of SSD components, including Memory, FW, System, ASIC, and DRAM.
- Knowledge of semiconductor fabrication processes and backend Assembly operations.
- Strong presentation, problem-solving, multitasking, interpersonal, and cross-functional collaboration skills.
Nice to have
- Prior experience in Customer Quality, Supplier Quality, or Field Applications Engineering is encouraged.
Pay
$114,000.00 - $195,000.00 a year (USD, base salary)
Tools
SSD, Memory, FW, System, ASIC, DRAM, Artificial Intelligence (AI), advanced analytics
AI focus
Use AI and advanced analytics to identify quality trends, accelerate root cause analysis, and drive proactive quality improvements.
Model-written summary · the original posting is authoritative