Micron
ServiceNow Product Architect
Boise, ID - Main Site · Full-time · Posted Oct 9, 2026
- Experience
- 8+ years of enterprise platform/application delivery, including 5+ years hands-on ServiceNow experience.
- Education
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
About the job
Owns end-to-end architecture, governance, integration, and lifecycle improvement for assigned ServiceNow products, partnering with business owners and delivery teams.
What you'll do
- Set architecture standards, review designs, and govern product roadmaps and technical debt.
- Shape and prioritize demand, and design integrations, data practices, and relevant CMDB/CSDM and AI adoption.
- Enable delivery through technical guidance, prototyping, vendor oversight, and selective issue triage.
What they ask for
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
- 8+ years of enterprise platform/application delivery, including 5+ years hands-on ServiceNow experience across architecture, configuration, integration, and lifecycle ownership.
- Enterprise solution architecture ownership, architecture review leadership, and experience influencing senior stakeholders.
- Hands-on knowledge of Flow Designer, IntegrationHub, scoped applications, JavaScript, ServiceNow APIs/REST/SOAP, and security controls.
Nice to have
- Certified Application Developer (CAD); Certified Technical Architect (CTA) or Certified Master Architect (CMA); relevant CIS certifications.
- ITIL 4 Foundation and Agile product certification (e.g., SAFe POPM, CSPO, PSPO).
Tools
ServiceNow, Flow Designer, IntegrationHub, JavaScript, ServiceNow APIs/REST/SOAP, CMDB/CSDM, Service Graph, MID Server
AI focus
Guide adoption and governance of Now Assist, AI agents, MCP, and related ServiceNow and non-ServiceNow AI capabilities, including agentic workflows and orchestration.
Model-written summary · the original posting is authoritative