Micron
Sr. Executive IT Support Engineer
$90K–$154K
San Jose, CA · Senior · Full-time · Posted Sep 17, 2026
- Experience
- 5+ years of customer service experience; 2+ years supporting CEO/CEO staff in a Fortune 500 organization; 3+ years of technical or executive IT support; 5+ years diagnosing or repairing PCs, IT client solutions, and/or mobile devices.
About the job
Provides high-touch IT support to executives, resolving technical issues across office, travel, and home settings while maintaining a positive user experience.
What you'll do
- Troubleshoot hardware, software, and system issues across Windows and macOS environments, on-site and remotely.
- Manage executive support requests, installations, break/fix tasks, mobile devices, and video conferencing systems.
- Document solutions, maintain knowledge resources, and track company assets.
What they ask for
- 2+ years supporting a CEO/CEO staff in a Fortune 500 organization.
- 3+ years of technical support or executive IT support experience.
- 5+ years diagnosing or repairing PCs, IT client solutions, and/or mobile devices.
- Experience with MS Co-Pilot and Claude Desktop AI tools.
Nice to have
- BA or BS in Computer Information Systems, Computer Science, or related field; Associate degree in related work.
- MAC and/or Windows Certification.
Pay
$90,000.00 - $154,000.00 USD a year (base salary)
Tools
iOS, Android, Windows, macOS, Microsoft Office, MS Co-Pilot, Claude Desktop
AI focus
Use MS Co-Pilot and Claude Desktop AI tools to support Micron’s AI Enablement.
Model-written summary · the original posting is authoritative