Microsoft
Customer Solution Engineer
$102K–$219K
Redmond, WA · On-site · Full-time · Posted Oct 12, 2026
- Experience
- 2+ years technical engineering experience with coding; equivalent experience is an alternative.
- Education
- Bachelor's Degree in Computer Science or related technical field, or equivalent experience.
About the job
Works hands-on with strategic enterprise customers to diagnose and resolve Windows technical issues, improve install-base health, and scale validated solutions and guidance.
What you'll do
- Investigate customer Windows environments and develop remediation plans for deployment, management, update, application, performance, reliability, and security issues.
- Design, implement, and validate scoped solutions, automation, tools, scripts, and configuration changes; provide technical evidence for product improvements.
- Share validated solutions and lessons through reusable tools and guidance, and communicate findings and outcomes to customers and Microsoft teams.
What they ask for
- Bachelor's Degree in Computer Science or related technical field and 2+ years of technical engineering experience coding in languages including C, C++, C#, Java, JavaScript, or Python; OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements, including the Microsoft Cloud Background Check.
Nice to have
- Customer-facing software engineering, field engineering, technical consulting, escalation engineering, or support experience with enterprise customers.
- Windows enterprise technical knowledge and experience troubleshooting with data, logs, diagnostic tools, scripting, automation, or engineering technologies.
Pay
USD $102,100 - $202,200 per year (base salary); USD $133,800 - $219,200 per year (base salary)
Tools
C, C++, C#, Java, JavaScript, Python, Intune, Autopilot
Model-written summary · the original posting is authoritative