Microsoft
Data Center Technician Manager
$75K–$185K
Atlanta, GA · On-site · Manager · Full-time · Posted Oct 26, 2026
- Experience
- 3+ years’ IT equipment or related technology/technical-team experience; 1+ year(s) directing, supervising, or managing others. Preferred alternatives include 4+ years’ IT equipment experience, 3+ years in a mission-critical data center, or 2+ years leading a technical or IT workforce.
- Education
- High school diploma, GED, or equivalent. Preferred: Associate degree in Computer Science or related field and/or equivalent work experience.
- Visa sponsorship
- Not eligible for visa sponsorship; candidates must have U.S. work authorization that does not now or in the future require employer sponsorship.
About the job
Leads data center technicians performing hardware deployment, diagnostics, troubleshooting, and decommissioning while managing team performance, safety, security, and service delivery.
What you'll do
- Guides and schedules technicians, monitors ticket KPIs, and addresses escalations and service-quality issues.
- Coordinates training and enforces operational, safety, security, and data-bearing-device handling procedures.
- Manages shift coverage, projects, incident response, and continuous improvement across data center operations.
What they ask for
- High school diploma, GED, or equivalent; basic knowledge of computer hardware and components; and 3+ years’ experience supporting IT equipment or related technology, or working with technical teams.
- 1+ year(s) experience directing, supervising, or managing others.
- Ability to work 12-hour shifts, including evenings, nights, weekends, and/or holidays.
- Ability to meet required security screening, including the Microsoft Cloud Background Check; authorization to work in the United States without current or future employer sponsorship.
Nice to have
- Associate degree in Computer Science or related field and/or equivalent work experience; 4+ years’ IT equipment experience; or 3+ years’ experience in a production, mission-critical 24x7x365 data center.
- Relevant certifications; or 2+ years’ experience leading a diverse, technical, or IT workforce of up to ten employees.
Pay
USD $75,400 - $167,900 per year (base salary); USD $105,800 - $185,300 per year (base salary)
Tools
ITIL Foundation, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt, Network Design Templates (NDTs)
Model-written summary · the original posting is authoritative