Microsoft
Director of Marketing Operations & Growth Systems
$131K–$272K
Redmond, WA +6 · On-site · Director · Full-time · Posted Oct 27, 2026
- Location
- Redmond, WA
New York, NY
Chicago, IL
Atlanta, GA
San Francisco, CA
Mountain View, CA
Los Angeles, CA - Experience
- 10+ years of marketing operations, program management, project management, or related experience; OR equivalent experience. Additional experience criteria include 6+ years technology/process improvement, 5+ years people management, 7+ years owning operations across multiple marketing functions, 5+ years B2B lead generation/lifecycle management, 5+ years enterprise CRM/marketing automation, 3+ years AI/automation transformation, and 7+ years change management.
- Education
- Bachelor’s Degree in Business, Marketing, Communications, Finance, Engineering, or related field OR equivalent experience.
About the job
Leads Microsoft Advertising Marketing’s operating model, marketing technology and data systems, and AI-enabled transformation to improve execution, lead conversion, pipeline, and revenue.
What you'll do
- Sets the marketing operations model and transformation roadmap, including scaled AI and automation adoption.
- Owns lead lifecycle strategy and martech systems, and partners with Sales to improve lead quality, conversion, and funnel reporting.
- Leads and develops marketing operations and technology managers, while coordinating cross-functional programs and change adoption.
What they ask for
- Bachelor’s Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years of relevant experience, OR equivalent experience.
- 6+ years of technology/process improvement experience.
- 5+ years of people management experience, including leading managers and building marketing operations or martech teams.
- 5+ years of experience leading B2B lead generation and lifecycle management; 5+ years hands-on with enterprise CRM and marketing automation platforms.
Nice to have
- Master’s Degree and 8+ years of relevant experience, or Bachelor’s Degree and 12+ years, or equivalent experience.
- Experience with AI-enabled transformation, privacy-first practices, BI reporting, and large-scale change adoption.
Pay
USD $130,900 - $251,900 per year base salary; USD $165,600 - $272,300 per year base salary
Tools
Dynamics 365, HubSpot, Marketo, Salesforce, Eloqua, Power BI, Tableau, Looker
AI focus
Leads AI and automation transformation, including designing and scaling AI agents and automated marketing workflows from pilots to production with measurable business impact.
Model-written summary · the original posting is authoritative