Microsoft
Platform Operations Manager - Digital Commerce & Marketing Technology
$106K–$223K
Redmond, WA +3 · On-site · Manager · Full-time · Posted Oct 9, 2026
- Location
- Redmond, WA
Mountain View, CA
Atlanta, GA
New York, NY - Experience
- 5+ years in enterprise SaaS administration, platform operations, enterprise application operations, IT operations, identity management, or a related technical discipline; bachelor's degree or equivalent experience.
- Education
- Bachelor's Degree in Computer Science, Information Systems, Business, Engineering, or related field, OR equivalent experience.
About the job
Administers and governs enterprise SaaS platforms for digital commerce and marketing, overseeing access, operations, security controls, vendors, integrations, and continuous improvement.
What you'll do
- Manage platform configuration, user access, troubleshooting, maintenance, and operational support.
- Establish governance, access-control, change-management, security, and compliance practices across platforms.
- Coordinate vendors and cross-functional teams; improve automation, service performance, licensing, and user experience.
What they ask for
- Bachelor's Degree in Computer Science, Information Systems, Business, Engineering, or related field AND 5+ years of relevant experience, OR equivalent experience.
- Hands-on enterprise SaaS administration, including configuration, user permissions, operational support, maintenance, and troubleshooting.
- Knowledge of identity and access management, including RBAC, SSO, provisioning and deprovisioning, and least-privilege access.
- Experience collaborating across technical and business teams to maintain secure, reliable technology operations.
Nice to have
- Experience with SaaS platforms for commerce, marketing, customer engagement, content, customer data, or analytics.
- Experience with Microsoft Entra ID, SAML/OIDC, SCIM, REST APIs, automation, governance, or vendor and licensing management.
Pay
USD $106,400 - $203,600 per year (base salary); USD $137,600 - $222,600 per year (base salary)
Tools
Microsoft Entra ID, Adobe Commerce, Adobe Experience Manager, Hightouch, Braze, SAML/OIDC, SCIM, REST APIs
Model-written summary · the original posting is authoritative