Microsoft
Principal Applied AI Engineer
Redmond, WA · On-site · Principal · Full-time · Posted Oct 13, 2026
- Experience
- 6+ years technical engineering experience with coding, or equivalent experience; 8+ years of professional software engineering experience is preferred.
- Education
- Bachelor's Degree in Computer Science or related technical field, or equivalent experience. A related Master's degree is preferred.
About the job
Architects and builds production agentic AI services that automate Azure customer support, from system design and implementation through deployment, evaluation, and ongoing reliability improvements.
What you'll do
- Design and implement AI agents, including orchestration, multi-agent workflows, RAG, tool integration, and evaluation systems.
- Write production code, lead end-to-end technical delivery, and establish architecture, security, reliability, and engineering standards.
- Guide engineers and partner teams through technical leadership, mentoring, and architecture decisions.
What they ask for
- Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in specified languages, OR equivalent experience.
Nice to have
- 8+ years of professional software engineering experience designing, building, and operating production software systems.
- Experience with applied AI systems, cloud platforms, agent security, or customer support engineering; a related Master's degree is also preferred.
Tools
C#, Python, LLM, RAG, Azure, microservices, APIs, CI/CD
AI focus
Build production agentic AI for Azure customer support, including LLM orchestration, multi-agent workflows, RAG, tool integration, evaluation, and responsible, secure operation.
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