Microsoft
Principal Customer Experience Program Manager
$143K–$304K
Redmond, WA · On-site · Principal · Full-time · Posted Nov 3, 2026
- Experience
- 6+ years in engineering, product/technical program management, data analysis, or product development; or equivalent experience.
- Education
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field, or equivalent experience.
About the job
Leads partner engagement and enablement programs to improve Windows enterprise adoption, resolve customer issues, and scale successful solutions across partner-managed accounts.
What you'll do
- Develop partner-specific strategies and drive partner selection and expansion decisions.
- Work with partners and Windows and Intune engineering teams to resolve technical issues, gather product feedback, and scale reusable solutions.
- Equip partners with Windows messaging and roadmap information, and represent partner needs in engineering planning.
What they ask for
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development.
- OR equivalent experience.
Nice to have
- Experience working with external customers and/or partners, cultivating and sustaining positive, long-term interactions.
- Knowledge of Microsoft endpoint management products/services and the ability to drive technical conversations.
Pay
USD $142,800 - $274,800 per year (base salary); USD $188,000 - $304,200 per year (base salary)
Tools
Windows, Intune
Model-written summary · the original posting is authoritative