Microsoft
Principal CX Program Manager
$143K–$304K
United States · On-site · Principal · Full-time · Posted Oct 30, 2026
- Experience
- 6+ years required; preferred alternatives are 8+ years with a master’s degree, or 12+ years with a bachelor’s degree, or equivalent experience.
- Education
- Bachelor’s degree in Computer Science, Engineering, Data Science, Math, Business, or related field, or equivalent experience.
About the job
Leads programs to improve how Azure forecasts customer demand, makes cloud-capacity decisions, and delivers computing resources worldwide.
What you'll do
- Lead cross-functional programs with engineering, product, finance, capacity management, and operations teams.
- Translate customer demand, business priorities, and operational data into requirements and executive recommendations.
- Design and launch process, automation, reporting, and workflow improvements; test successful approaches and transition them to operating teams.
What they ask for
- Bachelor’s degree in Computer Science, Engineering, Data Science, Math, Business, or a related field, or equivalent experience.
- 6+ years of experience in engineering, product/technical program management, data analysis, or product development.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Nice to have
- Master’s degree in a listed or related field and 8+ years of relevant experience, or bachelor’s degree in a listed or related field and 12+ years of relevant experience, or equivalent experience.
- Experience leading complex cross-functional programs with meaningful impact; strong business judgment and analytical skills; ability to influence across organizational boundaries and develop scalable solutions.
Pay
USD $142,800 - $274,800 per year (base salary); USD $188,000 - $304,200 per year (base salary)
AI focus
Improves capacity planning and delivery for enterprise customers and fast-growing AI teams; no specific AI development work is stated.
Model-written summary · the original posting is authoritative