Microsoft
Risk Manager, Payment Fraud Operations
$78K–$170K
Redmond, WA · On-site · Manager · Full-time · Posted Oct 29, 2026
- Experience
- Required: 2+ years in risk management, privacy, security, compliance, government intelligence, operations, auditing, and/or finance, or equivalent experience. Preferred: 5+ years in a related fraud, payments, financial crime, trust & safety, or risk operations field.
- Education
- Bachelor's Degree in Risk Management, Engineering, Government Intelligence, Security, or Information Technology, or related field, or equivalent experience. Preferred: bachelor's degree in Business, Finance, Risk Management, Data Analytics, Computer Science, or a related field, or equivalent practical experience.
About the job
Leads payment-fraud risk decisioning and operational strategy, improving fraud controls, customer remediation, and risk processes through analysis and cross-functional collaboration.
What you'll do
- Analyze transaction, customer, and usage signals to make risk-based accept/reject decisions and identify emerging fraud patterns.
- Improve fraud controls, processes, and operational performance; support incident response, root-cause analysis, and customer remediation.
- Share decisioning insights with Engineering, Data Science, Customer Support, and Operations to improve models, policies, and preventative controls.
What they ask for
- Bachelor's Degree in Risk Management, Engineering, Government Intelligence, Security, or Information Technology, or related field AND 2+ years experience in a listed relevant area OR equivalent experience.
- Experience analyzing transaction, customer, and usage data to identify fraud patterns, emerging risks, and root causes.
- Experience with risk decisioning, fraud detection strategies, risk models, rules, or control frameworks.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
Nice to have
- 5+ years of experience in fraud risk management, payments, financial crime, trust & safety, risk operations, or a related field.
- Familiarity with SQL, Kusto, Power BI, or other data analytics and visualization tools; basic experience building or configuring AI agents.
Pay
USD $77,800 - $153,700 per year (base pay); USD $102,200 - $169,900 per year (base pay)
Tools
SQL, Kusto, Power BI, Markdown
AI focus
Basic experience building or configuring AI agents, including writing Markdown-based instructions, setting up simple workflows, connecting tools or information sources, and testing and refining outputs.
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