Microsoft
Senior CX Program Manager
$120K–$261K
United States · On-site · Manager · Full-time · Posted Nov 3, 2026
- Experience
- 4+ years in engineering, product/technical program management, data analysis, or product development; alternatively, preferred qualifications list 6+ years with a Master's Degree or 8+ years with a Bachelor's Degree, OR equivalent experience.
- Education
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field OR equivalent experience. Preferred: Master's Degree in a listed or related field OR equivalent experience.
About the job
Leads cross-functional programs to improve how Azure understands customer demand, makes capacity decisions, and delivers computing resources through scalable processes and operational improvements.
What you'll do
- Own programs from problem definition through implementation, aligning goals, milestones, dependencies, owners, and success measures.
- Analyze customer, operational, and business data to recommend actions and evaluate tradeoffs.
- Implement process, automation, reporting, workflow, and governance improvements to reduce manual work and improve decisions.
What they ask for
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements, including the Microsoft Cloud Background Check.
Nice to have
- Cross-functional program ownership with customer, operational, or business impact.
- Experience improving processes or workflows through automation, reporting, tooling, or other scalable solutions.
Pay
USD $119,800 - $234,700 per year (base salary); USD $160,200 - $261,000 per year (base salary)
Model-written summary · the original posting is authoritative