Microsoft
Sr. Program Manager - Cybersecurity Incident Communications
$120K–$261K
United States · On-site · Manager · Full-time · Posted Sep 23, 2026
- Experience
- 5+ years in program management, digital content publishing/management, or writing/editing; alternatively, equivalent experience. Preferred: 5+ years in program management or communications, or equivalent experience; 2+ years in specified technical fields.
About the job
Coordinates customer-facing and external communications during cybersecurity incidents, ensuring accurate, timely information and alignment among stakeholders.
What you'll do
- Coordinate incident messaging with cross-functional teams and provide stakeholders with progress updates.
- Prepare executive talk tracks and FAQs; draft, edit, review, and manage customer communications and other external-facing content.
- Document incident communications processes and identify improvements, including opportunities to instrument or automate them.
What they ask for
- 5+ years of experience in program management, digital content publishing/management, or writing or editing, or equivalent experience.
- Available outside typical business hours/weekdays for incident support.
- Pass the Microsoft Cloud Background Check and meet applicable security screening and citizenship verification requirements.
Nice to have
- 2+ years of experience in cybersecurity, engineering, operations, product management, or technical program management.
- Experience in cross-functional project management or crisis management.
Pay
USD $119,800 - $234,700 per year (base salary); USD $160,200 - $261,000 per year (base salary)
Model-written summary · the original posting is authoritative