Microsoft
Sr Technical Program Manager
$120K–$261K
Redmond, WA · On-site · Manager · Full-time · Posted Sep 14, 2026
- Experience
- 4+ years in a listed field or equivalent experience; 2+ years managing cross-functional and/or cross-team projects. Preferred: 8+ years in a listed field or equivalent experience; 6+ years managing cross-functional and/or cross-team projects; 1+ year(s) reading and/or writing code.
- Education
- Bachelor's Degree or equivalent experience.
About the job
Manages Microsoft’s regulatory inquiry operations for the Trusted Technology Group, improving intake, routing, response quality, and collaboration across teams.
What you'll do
- Manage vendor-led triage, routing, assignment, and tracking of regulatory and consumer inquiries.
- Improve inquiry processes and tools, using AI and other technologies where appropriate.
- Coordinate stakeholders and provide guidance on inquiry handling, escalation, and best practices.
What they ask for
- Bachelor's Degree and 4+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
- 2+ years of experience managing cross-functional and/or cross-team projects.
Nice to have
- Experience in Dynamics CRM; 1+ year(s) of experience reading and/or writing code.
- Expertise in privacy, digital safety, accessibility, responsible AI, or related fields.
Pay
USD $119,800 - $234,700 per year (base salary); USD $160,200 - $261,000 per year (base salary)
Tools
Dynamics CRM, artificial intelligence (AI)
AI focus
Leverage AI and other technologies where appropriate to improve TTG operations, processes, and digital tools.
Model-written summary · the original posting is authoritative