Midi Health
Senior Product Manager, Patient Experience
$160K–$200K
San Francisco Bay Area (Hybrid) +1 · Manager · Full-time · Posted Oct 20, 2026
- Location
- San Francisco Bay Area (Hybrid)
Palo Alto, California, United States - Experience
- 5+ years of product management experience, including at least 3 years building consumer-facing digital products.
- Visa sponsorship
- Unable to provide visa sponsorship; candidates must be authorized to work in the United States without current or future sponsorship needs.
About the job
Own the roadmap for Midi’s patient-facing web experience, improving engagement and retention across onboarding, telehealth, follow-up care, and long-term support.
What you'll do
- Set the patient experience vision, roadmap, and engagement and retention targets.
- Identify and build experiences that extend care beyond telehealth visits.
- Use patient research, feedback, funnel and cohort analysis, and experiments to improve the patient journey.
What they ask for
- 5+ years of product management experience, including at least 3 years building consumer-facing digital products and owning engagement or retention metric targets.
- Experience with hypothesis-driven development, A/B testing, and funnel and cohort analysis.
- Strong grasp of UX best practices for clear, empathetic, easy-to-use healthcare experiences.
- Track record leading cross-functional teams without direct authority and aligning stakeholders.
Nice to have
- Healthcare or digital health experience, including understanding of patient engagement, HIPAA privacy, and clinical compliance.
Pay
160K-200K USD base salary
Tools
A/B testing, HIPAA
Model-written summary · the original posting is authoritative