Millennium
Trade Floor Support Engineer
$175K–$250K
Chicago, Illinois · On-site · Full-time · Posted Jun 2, 2026
- Experience
- Minimum of 5+ years; preferably in the financial industry.
- Education
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
About the job
Provides hands-on, end-user-facing technology support for trading business units, maintaining reliable operations in a fast-paced trading environment.
What you'll do
- Troubleshoot desktop, Windows, VDI/Citrix, network, mobile, remote-access, and market-data issues; support trading floor changes and server/data center needs.
- Manage incident, problem, and change workflows using ServiceNow and follow ITIL practices.
- Communicate issue status to stakeholders and collaborate on firm-wide technical initiatives.
What they ask for
- 5+ years of progressive technical support experience in an enterprise-level environment.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Knowledge of Active Directory and Exchange; familiarity with ITIL frameworks and tools such as ServiceNow.
- Experience with market data platforms and vendor integrations.
Nice to have
- Financial-industry technical support experience.
- Linux desktop, server, or data center support; Microsoft role-based certifications, CCNA, or equivalent certifications.
Pay
$175,000 to $250,000 USD base salary
Tools
ServiceNow, Windows, Microsoft Office Suite, Office 365, VDI, Citrix, Active Directory, Exchange
Model-written summary · the original posting is authoritative