Mind Robotics
IT Operations Lead
Palo Alto · On-site · Full-time · Posted Sep 8, 2026
- Experience
- 6+ years; ideally in a fast-paced startup, hardware, or robotics environment.
About the job
Build and own end-to-end IT operations, support, automation, identity, endpoint, networking, and lab infrastructure for an on-site robotics organization.
What you'll do
- Provide primary IT support and maintain reliable identity, access, and device systems.
- Build AI-agent workflows to automate IT support, provisioning, access requests, and reconciliation.
- Support robotics lab systems and manage office/lab networks, hardware, procurement, and physical IT setup.
What they ask for
- 6+ years of hands-on IT operations, systems administration, or IT engineering experience.
- Strong troubleshooting across macOS, Windows, and Linux (Ubuntu), plus hands-on networking experience with managed switches, subnets, VLANs, DNS/DHCP, VPN, and Wi-Fi.
- Experience or strong interest in AI coding tools and agentic/LLM-assisted operations workflows; experience deploying LLM agents, MCP servers, or AI-native internal tools using Python, JS, Git, or Bash.
- Hands-on enterprise identity and MDM administration, and willingness to work on-site with physical infrastructure.
Nice to have
- Experience supporting robotics, ROS, or GPU/CUDA machine learning workstations.
- Experience managing IT through a facility buildout or office/lab move.
Tools
Google Workspace, Okta, Fleet, Jamf, Intune, Ubuntu, Python, MCP
AI focus
Use AI coding agents and build LLM/MCP/API-based workflows to automate IT intake, triage, provisioning, access approvals, and system reconciliation.
Model-written summary · the original posting is authoritative