Mind Robotics
Tech Lead Manager
Normal, IL · On-site · Manager · Full-time · Posted Oct 21, 2026
- Experience
- 3+ years managing engineers; no other duration stated.
About the job
Leads an onsite engineering team at a customer site, maintaining data-collection device fleet reliability and supporting the transition to robot deployment.
What you'll do
- Manage, hire, coach, and coordinate onsite Forward Deployed and Software Engineers.
- Set fleet reliability targets and oversee device provisioning, diagnostics, networking, incident response, and postmortems.
- Manage the customer technical relationship and field escalations to HQ, helping determine product fixes and roadmap priorities.
What they ask for
- 3+ years managing engineers, including hiring, coaching, and growth.
- Hands-on troubleshooting experience with embedded devices, single-board computers, cameras, or similar hardware.
- Linux system administration and Bash or Python skills.
- Networking fundamentals including TCP/IP, subnets, DNS, DHCP, VLANs, and firewall rules.
Nice to have
- Experience building or scaling a forward deployed, field service, or solutions engineering team; prior Forward Deployed Engineer or similar onsite experience.
- Familiarity with Docker, Portainer, Ansible, Grafana/Prometheus, remote device management, robotics deployment, computer vision, IP cameras, industrial IoT, or fleet incident response.
Tools
Linux, Bash, Python, TCP/IP, Docker, Portainer, Ansible, Grafana/Prometheus
AI focus
Supports deployment of robotics and data-collection devices; the posting does not specify direct AI development work.
Model-written summary · the original posting is authoritative