Mintlify
Account Manager
$80K–$160K
San Francisco · On-site · Manager · Full-time · Posted Oct 23, 2026
- Experience
- 3+ years; account management or an AE role with expansion ownership.
About the job
Own the commercial relationship for a portfolio of B2B SaaS customers, managing renewals and closing expansion opportunities in partnership with Customer Success.
What you'll do
- Manage account plans, renewals, negotiations, and expansion across a book of customer accounts.
- Identify and close expansion opportunities, including new documentation sites, help centers, AI credits, and add-ons.
- Maintain Salesforce and accurate forecasts; build customer relationships and share feedback with Product and leadership.
What they ask for
- 3+ years in quota-carrying account management, or an AE role with expansion ownership, at a B2B SaaS company.
- Track record growing mid-market or enterprise accounts of $50K+ ARR, with identifiable expansion results.
- Moderate technical understanding of how teams write, review, and publish documentation, including Git, Markdown, APIs, and CI/CD.
- Strong discovery and negotiation skills; experience partnering with Customer Success; able to work from the San Francisco office and travel about one week a month.
Nice to have
- Experience selling developer tools, API platforms, or other products bought by engineering teams; usage-based pricing experience.
- Familiarity with AI products, docs platforms, or early-stage startup account management.
Pay
$140K – $160K USD base salary; $80K – $100K USD equity
Tools
Salesforce, Git, Markdown, APIs, CI/CD, AI search, assistants, MCP
AI focus
Identify and grow customer adoption of AI usage, including AI credits; familiarity with AI search, assistants, and MCP is preferred.
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