Moab
Implementation Manager
$120K–$160K
New York City +1 · Manager · Full-time · Posted Jul 23, 2026
- Location
- New York City
Remote - Experience
- Either 8+ total years working at a top equipment rental company or 4+ total years managing complex software deployments.
About the job
Leads customer training and end-to-end software implementations for equipment rental businesses, while managing project risks, customer relationships, and cross-functional initiatives.
What you'll do
- Design and facilitate virtual and in-person customer training; create implementation plans and manage onboarding through go-live.
- Manage multiple implementations, customer expectations, project risks, and schedules concurrently.
- Lead cross-functional initiatives and improve processes based on recurring customer and operational pain points.
What they ask for
- Either 8+ total years of experience working at a top equipment rental company or 4+ total years managing complex software deployments.
- Strong execution, ownership, and ability to take projects from conception through completion.
- Ability to solve complex, ambiguous, cross-functional problems and communicate across teams.
Nice to have
- Living in NY; the company is also open to remote candidates.
Pay
$120K – $160K USD base salary
Model-written summary · the original posting is authoritative