Moab
Product Operations Manager
$150K–$185K
New York City · On-site · Manager · Full-time · Posted Jan 24, 2026
- Experience
- No years specified.
About the job
Helps Moab’s engineering team make evidence-based product decisions by researching customer workflows, analyzing product usage, and supporting product rollouts and learning.
What you'll do
- Synthesize customer feedback, support interactions, and usage data into product insights and prioritization context.
- Use SQL and data analysis to identify patterns in product usage and customer behavior.
- Support product launches and maintain release notes, internal documentation, and the customer knowledge base.
What they ask for
- Hands-on experience using SQL to answer product questions.
- Experience in Product Operations or a similar role at a startup.
- Ability to synthesize incomplete inputs into clear insights and communicate clearly in writing.
- Comfort working closely with engineers and engaging directly with customers, including support work.
Pay
$150K – $185K (base salary)
Tools
SQL
Model-written summary · the original posting is authoritative