MongoDB
Director of Customer Marketing & Advocacy
$115K–$226K
United States +1 · Director · Full-time · Posted Oct 23, 2026
- Location
- United States
Austin, TX, United States - Experience
- 10+ years of B2B marketing experience; 5+ years leading teams, including managing managers and teams across regions.
About the job
Build and lead MongoDB’s global customer marketing and advocacy function, using customer stories and insights across brand, communications, events, product launches, and sales to drive awareness, mindshare, and business impact.
What you'll do
- Set the strategy, operating model, roadmap, KPIs, and attribution for customer marketing and advocacy.
- Lead an AI- and automation-enabled program that recruits customers and activates their stories and insights across channels.
- Build and develop a global team, manage budget and agencies, and influence cross-functional partners.
What they ask for
- 10+ years of B2B marketing experience, including significant leadership of customer marketing, advocacy, or customer-led brand programs at an enterprise software, cloud, data, or developer-focused company.
- 5+ years leading teams, including managing managers and teams across regions.
- Hands-on experience using AI and automation to scale customer marketing or advocacy operations.
- Track record of scaling customer marketing or advocacy programs with quantifiable results, strong storytelling, and cross-functional leadership.
Nice to have
- Experience marketing to both large enterprises and startups, including technical buyers or developers.
- Experience with AI-enabled advocacy or customer evidence platforms.
Pay
$115,000 — $226,000 USD (base salary)
Tools
AI, automation
AI focus
Use AI and automation to find, match, and activate customer voice across channels, including story intake, customer matching, content tagging, and performance reporting.
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