Morgan Stanley
Service Manager
Raleigh, North Carolina · On-site · Manager · Full-time · Posted Sep 22, 2026
- Experience
- Previous industry experience; no years specified.
- Education
- Four-year college degree required or equivalent education.
About the job
Oversees branch service operations and leads Service Associates and Receptionists, ensuring efficient, compliant execution and a strong client experience.
What you'll do
- Supervise operational processes and approvals, including trade support, money movement, document handling, and account maintenance; ensure records and quality reviews are completed.
- Lead and coach Service Associates and Receptionists, and coordinate with branch, market, risk, and home-office partners.
- Resolve client inquiries, oversee compliance testing and remediation, and identify process improvements.
What they ask for
- Four-year college degree or equivalent education.
- Previous industry experience.
- Active Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA).
- Strong communication, leadership, organizational, and conflict-resolution skills; knowledge of Firm’s Risk & Compliance policies.
Model-written summary · the original posting is authoritative