Morgan Stanley
Service Manager
Clayton, Missouri · On-site · Manager · Full-time · Posted Sep 15, 2026
- Experience
- Previous industry experience required; no years specified.
- Education
- Four-year college degree required or equivalent education.
- Visa sponsorship
- Applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.
About the job
Leads branch service operations and supervises Service Associates and Receptionists, ensuring efficient, compliant execution and a strong client experience.
What you'll do
- Oversee service processes, approvals, document quality assurance, remediation, and resolution of client inquiries across assigned branches.
- Supervise, coach, and develop Service Associates and Receptionists; support communication and training.
- Partner with Sales and Risk teams to maintain compliance, implement corrective actions, and improve operational efficiency.
What they ask for
- Four-year college degree or equivalent education.
- Previous industry experience.
- Active Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA).
- Effective communication, leadership, organization, and conflict-resolution skills; knowledge of Firm Risk & Compliance policies.
Model-written summary · the original posting is authoritative