Mytra
Senior Sustainment Engineer
$95K–$130K
Remote (United States) +1 · Remote · Senior · Full-time · Posted Oct 16, 2026
- Location
- Remote (United States)
Brisbane, CA - Experience
- 4+ years of progressive experience; no stated alternatives.
- Education
- Bachelor’s degree in Mechanical, Electrical, Manufacturing, or Systems Engineering, or equivalent hands-on experience (nice-to-have).
About the job
Leads technical sustainment for customer sites, resolving complex field issues and improving reliability through root-cause analysis, engineering feedback, and standardized support practices.
What you'll do
- Own escalations for complex field issues and drive root cause analysis and corrective/preventive action through resolution.
- Track reliability metrics and translate field findings into engineering changes and support playbooks.
- Manage deployment-to-hypercare handoffs, parts planning, contractor oversight, customer communication, and team mentoring.
What they ask for
- 4+ years of progressive experience in field service, reliability engineering, customer support engineering, or sustainment/maintenance engineering.
- Hands-on electromechanical troubleshooting experience, including wiring, connectors, sensors, actuators, and partially energized systems.
- Demonstrated RCA/CAPA experience and working knowledge of MTBF, MTTR, and uptime.
- Familiarity with CMMS/PLM systems; safety discipline in live, powered industrial environments; ability to read electrical schematics and mechanical drawings.
Nice to have
- Bachelor’s degree in Mechanical, Electrical, Manufacturing, or Systems Engineering, or equivalent hands-on experience.
- Netsuite; contractor or vendor supervision; NPI/field readiness; Spanish/English bilingual communication; or technical documentation and SOP creation.
Pay
USD 115,000–130,000 per year (base salary); USD 95,000–110,000 per year (base salary)
Tools
CMMS, PLM, Netsuite, MTBF, MTTR, RCA, CAPA, ECRs
Model-written summary · the original posting is authoritative