n8n
Technical Account Manager (US)
United States +8 · Remote · Manager · Full-time · Posted Oct 23, 2026
- Location
- United States
California
Florida
New York
Massachusetts
Virginia
Colorado
New Jersey
Texas - Experience
- Strong experience required in a relevant customer-facing technical role; no specific number of years stated. At least 6 months’ experience with n8n or a similar platform is preferred.
- Visa sponsorship
- Visa sponsorship is available for Germany; for any other country, candidates need existing right to work.
About the job
Own the technical success of strategic enterprise customers by improving deployment health, managing escalations, and turning customer feedback into platform improvements.
What you'll do
- Advise strategic customers on scalability, reliability, performance, upgrades, architecture, and workflow best practices.
- Coordinate technical handoffs, support cases, and critical incidents across customer and internal teams.
- Analyze customer issues and usage, track bugs and feature requests, and share insights or contribute lightweight improvements with Product and Engineering.
What they ask for
- Strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- Deep understanding of cloud infrastructure, distributed systems, APIs, integrations, and platform operations; production troubleshooting experience.
- Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, and cloud environments.
- Clear technical communication, senior stakeholder management, and cross-functional collaboration with Support, Product, Engineering, and Customer Success.
Nice to have
- At least 6 months’ experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- Familiarity with AI / LLM integrations, agentic workflows, or AI-enabled business process automation.
Tools
Docker, Kubernetes, Zapier, Make, Node-RED, n8n
AI focus
Familiarity with AI / LLM integrations, agentic workflows, and automation involving AI-enabled business processes is preferred.
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