Narmi
Implementation Associate
$80K–$90K
New York, United States · Hybrid · Full-time · Posted Oct 15, 2026
- Experience
- 1-2+ years in customer support, project management, or testing/QA.
- Education
- B.A. or B.S. degree.
About the job
Supports customer financial institutions through technical and project tasks that help deliver and validate their Narmi digital banking implementations.
What you'll do
- Assist Project Managers with delivery tasks, documentation, testing, and live deployment.
- Troubleshoot configurations, integrations, user flows, and technical inquiries with Engineering and Product.
- Guide financial institution staff on Narmi products and identify ways to improve implementation and delivery.
What they ask for
- 1-2+ years in customer support, project management, or testing/QA.
- B.A. or B.S. degree.
- Excellent communication skills and comfort in customer-facing contexts.
- Ability to prioritize and execute tasks in a fast-paced, high-pressure environment.
Pay
USD 80,000 - USD 90,000 annual base salary
AI focus
Use AI and other process-enabled tools to extend capacity and improve internal processes and customer results.
Model-written summary · the original posting is authoritative