National Information Solutions Cooperative
Account Manager - Broadband (Southeast Territory)
Any NISC Location or Virtual +5 · Manager · Full-time · Posted Oct 19, 2026
- Location
- Any NISC Location or Virtual
Atlanta, GA
Cedar Rapids, IA, United States
Lake Saint Louis, MO, United States
Mandan, ND, United States
Virtual - Experience
- Generally, 10+ years of account management, product sales and/or support experience at NISC or similar related experience.
About the job
Manages relationships with existing broadband Members/Customers in the Southeast Territory, supporting satisfaction, issue resolution, and effective use of NISC products and services.
What you'll do
- Build and maintain Member/Customer relationships through regular communication and onsite visits.
- Monitor satisfaction and support cases, coordinate issue resolution, and identify training needs or opportunities to improve product use.
- Maintain account records and databases, and represent NISC at relevant conferences and industry forums.
What they ask for
- Strong customer relationship management, negotiation, communication, and presentation skills.
- Knowledge of rural electric cooperatives, municipal utilities, rural broadband, and related industry standards and processes.
- Experience with SalesForce, Service Now, and Office 365.
- Ability to travel as often as necessary to meet position goals.
Tools
SalesForce, Service Now, Smartsheet, Office 365
Model-written summary · the original posting is authoritative