National Information Solutions Cooperative
Implementation Project Manager - Communications Customer Care & Billing Software
Any NISC Location +3 · Manager · Full-time · Posted Oct 16, 2026
- Location
- Any NISC Location
Cedar Rapids, IA, United States
Lake Saint Louis, MO, United States
Mandan, ND, United States - Education
- Bachelor’s degree in a business-related field or equivalent experience (preferred).
About the job
Implements NISC’s Communications Customer Care and Billing software for Members/Customers, including project coordination, data validation, configuration, training, and application support.
What you'll do
- Coordinate implementation project plans, map legacy data, and configure software to project requirements.
- Train end users, share business-process best practices, and provide application support throughout the project lifecycle.
- Validate converted data and promote Member/Customer engagement in verification; provide after-hours call support as assigned.
Nice to have
- Knowledge of utility or telecom industries and project management processes.
- Bachelor’s degree in a business-related field or equivalent experience; relevant experience is also accepted.
Tools
Customer Care and Billing (CC&B)
AI focus
Use generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the role.
Model-written summary · the original posting is authoritative