National Information Solutions Cooperative
Intern - Customer Care & Billing Support (Energy)
Lake Saint Louis, MO +1 · Internship · Posted Sep 11, 2026
- Location
- Lake Saint Louis, MO
Lake Saint Louis, MO, United States - Education
- Candidates must be in school and working towards the completion of an Associate or Bachelor’s degree in a computer/business related field.
About the job
Provides customer care and billing support for NISC’s energy software, handling support cases, documentation, and related requests while collaborating with support teams and software engineers.
What you'll do
- Create and route support cases and assist with funding-issue cases.
- Maintain electronic documents, assist with upgrade requests and form updates, and maintain Provisioning audit exceptions.
- Use support tools and AI tools to help solve problems and provide customer support.
What they ask for
- Currently enrolled and working toward an Associate or Bachelor’s degree in a computer/business related field.
- Strong communication, research, and problem-solving skills with attention to detail.
- Strong PC skills and ability to organize and prioritize work.
- Ability to work independently and in a team, adapt to change, and communicate technical solutions to technical and non-technical users.
Nice to have
Tools
iVUE Connect Marketing
AI focus
Leverage AI tools to assist with problem-solving within the role.
Model-written summary · the original posting is authoritative