National Information Solutions Cooperative
Project Manager, Support
Atlanta, GA · Manager · Full-time · Posted Sep 8, 2026
- Experience
- 6+ years of project management experience.
- Education
- Bachelor’s degree or equivalent experience required.
About the job
Leads cross-functional projects across Product Support from planning and requirements gathering through implementation and transition to operational teams.
What you'll do
- Manage project scope, plans, schedules, resources, dependencies, risks, and changes across concurrent projects.
- Coordinate stakeholders and teams, facilitate meetings, communicate status, and escalate significant issues or decisions.
- Support implementation and operational transition, maintain project documentation, and improve project management processes.
What they ask for
- 6+ years of project management experience leading complex, cross-functional projects from initiation through completion.
- Experience managing multiple concurrent projects in a software, technical support, or product support environment.
- Understanding of support operations, including case workflows, escalations, service delivery, and customer communication.
- Bachelor’s degree or equivalent experience required.
AI focus
Use generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the role.
Model-written summary · the original posting is authoritative