National Life
Contact Center Service Specialist (Spanish Speaking)- Start Date November 30, 2026
Addison, TX +3 · Full-time · Posted Oct 30, 2026
- Location
- Addison, TX
Montpelier, VT
Addison, TX
Montpelier, VT - Experience
- 2+ years of professional customer-interaction experience.
- Education
- Associate’s degree or higher preferred.
- Visa sponsorship
- Visa sponsorship is not offered for this position.
About the job
Supports customers in Spanish and English by explaining life and annuity policies, resolving service issues, and collaborating with the team.
What you'll do
- Provide customers with information about their life and annuity policies.
- Help solve customer issues and support a positive service experience.
- Collaborate with the team to achieve results.
What they ask for
- Bilingual in Spanish and English.
- 2+ years of professional work experience interacting with customers.
- Successfully pass a background check, which may include fingerprinting.
- Passion for working for a company with a cause-driven culture.
Nice to have
- Associate’s degree or higher.
- Strong communication, listening, problem-solving, computer, and math skills; experience with web searches, MS Office and Mainframes.
Pay
$17–$26 USD hourly base pay
Tools
MS Office, Mainframes
AI focus
Use approved AI tools where appropriate to improve work efficiency, quality, and impact; review and validate AI-generated content and use AI responsibly under company policies.
Model-written summary · the original posting is authoritative