National Life
Manager, Payment Center
$75K–$110K
Addison, TX · Manager · Full-time · Posted Sep 2, 2026
- Experience
- 8 or more years of related work experience with a bachelor’s degree, OR 5 or more years of related experience with an advanced degree, OR 12 or more years of total equivalent work experience.
- Education
- Bachelor’s degree, or an advanced degree, or 12 or more years of total equivalent work experience.
- Visa sponsorship
- National Life does not offer visa sponsorship for this position.
About the job
Leads the Payment Center team, overseeing customer payment processing and accounting while ensuring service quality, operational efficiency, and compliance.
What you'll do
- Manage staffing, training, employee development, performance, and team goals.
- Monitor productivity and quality, and implement process improvements to address service issues.
- Ensure payments and customer requests are processed accurately and in compliance with audit, fraud-prevention, and regulatory standards.
What they ask for
- Bachelor’s degree and 8 or more years of related work experience, OR an advanced degree and 5 or more years of related experience, OR 12 or more years of total equivalent work experience.
- Leadership skills, including setting goals, building effective teams, and developing direct reports.
- Strong problem-solving, communication, collaboration, and customer-service skills.
- Ability to successfully pass a background check.
Nice to have
- Bachelor’s degree in a related field; experience in the life and annuity industry.
- Banking or accounting experience; prior leadership of a payment processing, cash application, or financial operations team.
Pay
$75,000—$110,000 USD base salary
AI focus
Use approved AI tools where appropriate to improve work efficiency, quality, and impact; review and validate AI-generated content and use AI responsibly under company policies.
Model-written summary · the original posting is authoritative