Navan
Associate Account Manager
Austin, TX +1 · Manager · Full-time · Posted May 19, 2026
- Location
- Austin, TX
Austin, Texas, United States - Experience
- 1-2 years in Sales, Account Management, or a related customer-facing position within a rapidly growing SaaS company.
- Education
- Bachelor’s degree or similar relevant working experience.
About the job
Supports commercial customers with travel and expense needs, manages account engagement and renewals, and helps improve customer experience and product development.
What you'll do
- Communicate with customers, advise on product features, and resolve issues in partnership with internal teams.
- Support account prioritization and run initiatives to improve adoption, retention, upsells, and customer value.
- Renew, process, and negotiate contracts; share customer feedback and refine engagement strategies.
What they ask for
- Bachelor’s degree or similar relevant working experience.
- 1-2 years of experience in Sales, Account Management, or a related customer-facing position within a rapidly growing SaaS company.
- Track record of managing a high volume of accounts throughout the customer lifecycle.
- Strong project management, organization, communication, prioritization, problem-solving, and attention to detail.
AI focus
The employer uses the AI-assisted Automated Employment Decision Tool (Metaview) to help evaluate resumes against job qualifications. Human recruiters and hiring managers review its outputs and make all final decisions; applicants may request review without AI assistance.
Model-written summary · the original posting is authoritative