Navan
Senior Marketing Operations Manager
New York, NY +1 · Manager · Full-time · Posted May 12, 2026
- Location
- New York, NY
New York, United States - Experience
- 3-5+ years in marketing operations, ideally in global SaaS or technology companies; 2+ years of hands-on Marketo and Salesforce CRM campaign experience.
- Education
- Bachelor’s degree in marketing, business administration, or a related field is preferred; equivalent professional experience in marketing operations or technology will also be considered.
About the job
Manages marketing operations and technology, including campaign execution, process optimization, lead management, reporting, and data governance.
What you'll do
- Configure, maintain, and create Marketo campaigns and ensure marketing technology integrations function effectively.
- Improve marketing and sales processes, lead enrichment, scoring, and qualification.
- Develop reporting and dashboards, improve data quality, and manage data governance and privacy compliance.
What they ask for
- 2+ years of hands-on experience configuring and managing campaigns in Marketo and Salesforce CRM.
- Deep understanding of lead management, campaign optimization, and marketing analytics.
- Expertise in database management, platform integrations, and marketing technology tools.
- Strong communication, project management, and cross-functional collaboration skills; ability to work across time zones, including early mornings or late evenings as needed.
Nice to have
- Bachelor’s degree in marketing, business administration, or a related field; equivalent professional experience will also be considered.
- Experience with Full Circle Insights, ThoughtSpot, outreach, or Chili Piper; Marketo certification and familiarity with attribution modeling are advantages.
Tools
Marketo, Salesforce CRM, Full Circle Insights, ThoughtSpot, outreach, Chili Piper, Metaview
AI focus
The company uses Metaview, an AI-assisted automated employment decision tool, to help evaluate resumes against job qualifications. Recruiters and hiring managers review outputs and make all final decisions. Applicants may request human evaluation without AI assistance.
Model-written summary · the original posting is authoritative