Neara
Customer Value Architect
$130K–$190K
Seattle · Hybrid · Full-time · Posted Oct 7, 2026
- Experience
- Significant experience in enterprise account engagement, strategy, and client management; no number of years stated.
About the job
Drives adoption and measurable customer value from Neara’s platform by advising enterprise customers, demonstrating ROI, and identifying opportunities to expand platform use.
What you'll do
- Enable customer adoption and effective use of the Neara platform; confirm delivery against contractual scope and business outcomes.
- Develop customer business cases and ROI metrics, advise on strategic applications, and build stakeholder relationships.
- Deliver customer training and workshops, and collaborate with Sales and Deployment teams on customer success and growth.
What they ask for
- Significant experience in enterprise account engagement, strategy, and client management.
- Familiarity with enterprise software platforms and deployments.
- Experience in software engineering or other relevant technical work, and in developing customer value and ROI frameworks.
- Strong communication, critical-thinking, stakeholder-engagement, and programming or data-integration skills; willing to travel monthly.
Nice to have
- Experience in a large consulting organization.
- Experience in infrastructure, particularly the energy sector.
Pay
$130K – $190K (base salary; currency not stated)
Tools
Neara software platform
AI focus
Neara uses machine learning and AI in its platform, but no specific AI work is assigned to this role.
Model-written summary · the original posting is authoritative