Neara
Customer Value Architect - Austin
$130K–$190K
Texas +1 · Hybrid · Full-time · Posted Oct 23, 2026
- Location
- Texas
Austin - Experience
- Significant experience required; no number of years stated.
- Visa sponsorship
- Requires current and unrestricted working rights; visa sponsorship is not available.
About the job
Drives customer adoption and measurable business value from Neara’s software platform by advising enterprise customers, validating ROI, and identifying expansion opportunities.
What you'll do
- Enable customer platform adoption through on-site engagement, training, and workshops; ensure solutions meet contracted scope and business outcomes.
- Develop customer business cases, ROI metrics, and value reviews, while advising on strategic priorities and workflow needs.
- Partner with Sales and Deployment teams to strengthen customer relationships, adoption, account strategies, and growth opportunities.
What they ask for
- Significant experience in enterprise account engagement, strategy, and client management.
- Familiarity with enterprise software platforms and deployments.
- Experience developing customer value and ROI frameworks tied to business priorities.
- Strong communication, critical thinking, stakeholder engagement, and problem-solving skills.
Nice to have
- Experience in infrastructure, especially the energy sector.
- An engineering degree.
Pay
$130K – $190K (base salary); Equity amount not stated
Model-written summary · the original posting is authoritative