Nebius
L3 Support Engineer, Data Center Infrastructure
$125K–$184K
Independence, Missouri, United States · Full-time · Posted Oct 1, 2026
- Visa sponsorship
- Applicants must be authorized to work in the country in which they apply and provide proof of employment eligibility as a condition of hire.
About the job
Owns production hardware reliability by investigating server and firmware failures, coordinating fixes, and improving fleet-wide stability in data centers.
What you'll do
- Lead root-cause investigations and serve as a senior escalation point for hardware incidents affecting production.
- Coordinate diagnostics, RMAs, firmware fixes, and corrective actions with vendors, engineering, and on-site teams.
- Validate hardware and firmware changes and improve observability, failure tracking, and reliability processes.
What they ask for
- Hands-on server hardware expertise in data center or large-scale production environments.
- Experience performing root-cause analysis of hardware and firmware failures.
- Deep understanding of server components and failure modes, including CPU, memory, storage, networking, power, and BMC.
- Experience working with hardware vendors, engineering teams, and on-site operations to resolve production issues.
Nice to have
- Experience in GPU-dense, AI, or high-performance computing environments.
- Exposure to firmware lifecycle management and large-scale rollout validation.
Pay
$125,000 – $180,000 USD per year (base salary) plus annual performance-based bonus; $147,200 — $183,900 USD (base salary)
Tools
CPU, memory, storage, networking, power, BMC, Linux
AI focus
Supports reliability of infrastructure used for AI and high-performance computing; no direct AI development responsibilities are stated.
Model-written summary · the original posting is authoritative