Neighbor
Customer Success Manager
Lehi, UT · On-site · Manager · Full-time · Posted Oct 26, 2026
About the job
Manages and grows Neighbor’s commercial supply partnerships by onboarding partners, improving engagement and revenue, and informing product and process improvements.
What you'll do
- Onboard and manage commercial supply partners, including parking operators and national real estate portfolios.
- Increase listed properties, revenue-generating properties, partner engagement, and revenue; identify new opportunities across partner portfolios.
- Develop customer success processes and tools, analyze partner data and feedback, and recommend business or product improvements.
What they ask for
- Demonstrated success identifying business opportunities for clients and increasing partner engagement and product utilization.
- Experience using data analysis, reporting, and forecasting to guide business decisions.
- Track record of cultivating internal and external stakeholder relationships and driving decisions collaboratively.
- Experience with analytical, account management, and productivity tools.
Nice to have
- Commercial real estate experience, especially familiarity with large REITs and parking operators.
- Experience using Domo, HubSpot, and Google Suite.
Tools
Domo, HubSpot, Google Suite
AI focus
Experience automating processes at scale using AI.
Model-written summary · the original posting is authoritative