Neko Health
Field Service Engineer NYC
$108K–$120K
New York · On-site · Full-time · Posted Aug 18, 2026
- Experience
- Minimum 5 years; hands-on experience in field service engineering, technical support, instrumentation, or similar roles.
- Education
- Technical certification, Associate degree, or equivalent experience in an engineering, biomedical, or technical field.
About the job
Installs, maintains, services, and improves Neko Health’s clinical scanning technology across US sites to support reliable clinical operations.
What you'll do
- Install, maintain, troubleshoot, upgrade, and retrofit scanning instruments across US clinical sites.
- Document and report service activities, and support consistent compliance standards.
- Share field insights with engineering and operations teams to improve products, processes, service efficiency, and preventative maintenance.
What they ask for
- Technical certification, Associate degree, or equivalent experience in an engineering, biomedical, or technical field.
- Minimum 5 years of hands-on experience in field service engineering, technical support, instrumentation, or similar roles.
- Experience installing, maintaining, troubleshooting, and servicing technical equipment in operational environments.
- Strong troubleshooting and problem-solving skills; analytical skills, attention to detail, English communication skills, and ability to work independently and collaboratively.
Nice to have
- Bachelor’s degree in engineering, biomedical engineering, electronics, or a related field.
- Experience with clinical, healthcare, diagnostic, or medical device technologies; regulated environments; distributed sites; or preventative maintenance and continuous improvement.
Pay
$108K – $120K (base salary)
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