Netradyne
Senior Manager, Enterprise Customer Success
$150K–$195K
Nashville, Tennessee, United States +2 · Manager · Full-time · Posted Sep 2, 2026
- Location
- Nashville, Tennessee, United States
San Diego, California, United States
Nashville, Tennessee, United States - Experience
- Minimum 10 years of customer-facing experience; 10+ years leading relevant post-sales organizations. Approximately 20 years of overall customer-facing leadership experience preferred.
- Education
- Bachelor’s degree required; master’s degree preferred.
About the job
Leads and scales the enterprise Customer Success organization, guiding strategic customers through large deployments and adoption of Netradyne’s fleet safety platform to achieve measurable outcomes, retention, and growth.
What you'll do
- Lead, coach, and develop 8–10 Enterprise Customer Success Managers and oversee team performance.
- Own customer adoption strategy for enterprise deployments exceeding 1,000 vehicles; lead onboarding, governance, and cross-functional delivery.
- Advise executive stakeholders using customer analytics, dashboards, and business reviews to drive value, retention, and expansion.
What they ask for
- At least 10 years of customer-facing experience and 10+ years leading Customer Success, Account Management, Professional Services, or post-sales organizations.
- Experience managing teams of at least 8–12 direct reports.
- Proven success with Fortune 1000 and large enterprise customers, including complex deployments involving 1,000+ assets, users, vehicles, or endpoints.
- Bachelor’s degree required.
Nice to have
- Approximately 20 years of overall customer-facing leadership experience.
- Master’s degree; experience with Enterprise SaaS, AI or Computer Vision, fleet management or telematics, transportation or safety technology, IoT platforms, or operational analytics.
Pay
$150,000 - $195,000 USD (base salary); $150,000 USD - $195,000 USD (pay range); $150,000 USD - $195,000 USD (San Diego pay range)
Tools
AI, Computer Vision, Enterprise SaaS, Fleet Management, Telematics, IoT Platforms, Operational Analytics
AI focus
Guide customers in using AI-generated insights and improve Customer Success processes through AI-enabled workflows.
Model-written summary · the original posting is authoritative