Neuralink
IT Systems Administrator Intern
Austin, Texas, United States +3 · Internship · Posted May 15, 2026
- Location
- Austin, Texas, United States
South San Francisco, California, United States
Austin, Texas, United States
South San Francisco, California, United States - Education
- Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field.
About the job
Provides end-user helpdesk support across Neuralink’s Fremont campus and assists with device, account, connectivity, and IT infrastructure tasks.
What you'll do
- Triage and resolve T1/T2 support tickets across macOS, Windows, and Linux; troubleshoot devices and connectivity.
- Assist with device deployment, user onboarding/offboarding, asset tracking, and conference room AV support.
- Maintain helpdesk documentation and collaborate on endpoint, identity, SaaS, and security projects.
What they ask for
- Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field.
- Foundational understanding of macOS, Windows, or Linux.
- Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP.
- Strong communication and interpersonal skills to support non-technical users with patience and empathy.
Nice to have
- Prior helpdesk, IT support, or customer-facing technical support experience.
- Familiarity with MDM, identity and access management, SaaS administration, scripting, or data privacy practices.
Pay
$25/Hr USD (hourly flat rate)
Tools
macOS, Windows, Linux, Jamf, Intune, Kandji, Google Workspace, Okta
Model-written summary · the original posting is authoritative