NexHealth
Senior Account Manager - API Platform
$150K–$200K
United States · Manager · Full-time · Posted Jun 18, 2026
- Experience
- 4+ years in a relevant role; no alternatives stated.
About the job
Own commercial and technical relationships with existing API-platform customers, driving revenue expansion and net revenue retention.
What you'll do
- Grow existing accounts through multi-location expansion, upsell, and cross-sell opportunities.
- Manage account plans, business reviews, expansion forecasts, and renewal risks; maintain accurate CRM records.
- Serve as the primary technical relationship, coordinating with Engineering, Solutions Engineering, and Sales as needed.
What they ask for
- 4+ years in account management, customer success, or solutions engineering at a SaaS or API-first company, with demonstrated ownership of expansion revenue.
- Track record of growing accounts and understanding contributions to net revenue retention.
- Technical fluency with APIs and developer workflows; able to understand integrations, integration issues, and production concerns.
- Experience navigating multi-stakeholder accounts; commercial orientation; CRM discipline and comfort with data.
Nice to have
- Prior experience in health-tech, developer tools, or API platforms.
- Familiarity with EHR/PMS systems, clinical workflows, or Revenue Cycle Management; experience at a company building its GTM function.
Pay
$150,000 — $200,000 USD (base salary)
Tools
Synchronizer API, APIs, webhook architecture, CRM, EHR/PMS systems
AI focus
The role manages customers that include AI startups and Voice AI platforms; no AI development work is specified.
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