Nexxa.ai
Customer Solutions Architect
SF Bay area · On-site · Full-time · Posted Jun 17, 2026
- Experience
- 10+ years in systems engineering, solutions architecture, or technical consulting, with at least 3 years designing solutions for enterprise customers.
About the job
Translates enterprise customer problems into solution architectures, technical requirements, and delivery plans, coordinating engineering execution and customer integrations.
What you'll do
- Turn discovery findings into product requirements, architecture, and technical specifications; scope milestones, estimates, dependencies, and risks.
- Map customer needs to product capabilities and coordinate architecture-driven delivery with engineering.
- Lead technical customer discussions and define integration architectures, reusable patterns, and technical proposal inputs.
What they ask for
- 10+ years in systems engineering, solutions architecture, or technical consulting, including at least 3 years designing enterprise customer solutions.
- Deep experience with enterprise integration patterns, including APIs, ETL/ELT pipelines, event-driven architecture, data warehousing, and cloud-native services.
- Strong understanding of AI/ML system architecture, including RAG pipelines, ML algorithms and usage, multi-agent orchestration, model serving, and feedback loops.
- Experience with heavy industry, manufacturing, supply chain, or logistics customers.
Nice to have
- AWS experience; experience with industrial data systems or ecosystems such as HANA, S/4, BTP, or Siemens/industrial software stacks.
- Consulting or enterprise SaaS implementation background; startup experience; familiarity with Confluence, Jira, Pulumi, or Terraform.
Tools
APIs, ETL/ELT, AWS, RAG, HANA, S/4, BTP, Confluence
AI focus
Design AI/ML system architecture, including RAG pipelines, ML algorithms and usage, multi-agent orchestration, model serving, and feedback loops.
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