NoGigiddy
Chat & Community Support Specialist
Aurora, Colorado +5 · Remote · Full-time · Posted Oct 12, 2026
- Location
- Aurora, Colorado
Austin, Texas
Bakersfield, California
El Paso, Texas
Fresno, California
Raleigh, North Carolina - Education
- No degree required.
About the job
Handle live chat and community support for NoGigiddy users, resolve common issues, and escalate complex or sensitive cases.
What you'll do
- Respond to live chat inquiries and user posts across community spaces and social comments.
- Resolve common issues; document and escalate complex or sensitive cases.
- Contribute to the help center, flag user trends, and maintain consistent support quality and tone.
What they ask for
- Fast, accurate typing.
- Excellent, clear, empathetic written communication.
- Ability to manage multiple conversations without losing quality.
- Patience with frustrated users and ability to de-escalate.
Nice to have
- Familiarity with support or chat tools such as Intercom, Zendesk, Crisp, or similar.
Pay
$15–$21/hr (hourly pay)
Tools
Intercom, Zendesk, Crisp, Discord, Facebook Group
Model-written summary · the original posting is authoritative