NoGigiddy
Chat & Community Support Specialist
Colorado Springs, Colorado +5 · Remote · Full-time · Posted Oct 13, 2026
- Location
- Colorado Springs, Colorado
Houston, Texas
Jacksonville, Florida
Kansas City, Missouri
Omaha, Nebraska
Seattle, Washington - Education
- No degree required.
About the job
Provides live chat and community support to NoGigiddy users, resolving common issues and escalating complex concerns.
What you'll do
- Handle live chat inquiries and respond to community posts across Discord, Facebook Group, and social comments.
- Resolve common user issues, escalate complex or sensitive cases with documentation, and contribute to the help center knowledge base.
- Flag user issue and feedback trends and maintain consistent support quality and tone.
What they ask for
- Fast, accurate typing.
- Excellent written communication that is clear and empathetic.
- Ability to manage multiple conversations while maintaining quality.
- Patience and ability to de-escalate frustrated users.
Nice to have
- Familiarity with support or chat tools such as Intercom, Zendesk, or Crisp.
Pay
$15–$21/hr (hourly pay; currency not stated)
Tools
Intercom, Zendesk, Crisp, Discord, Facebook Group
Model-written summary · the original posting is authoritative